Privacy Policy
Privacy Policy for Recorrer LLC
This Privacy Policy explains how Recorrer LLC (“Recorrer,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website, contact us, or use our services.
1. Personal Information We Collect
We may collect the following types of personal information:
- Contact information – such as your name, company name, email address, phone number, and mailing address.
- Business information – such as your role, organization size, industry, and information about your IT environment or needs.
- Communication information – including the content of messages you send to us, such as through our contact forms, email, or phone.
- Website usage data – such as pages viewed, links clicked, browser type, device information, IP address, and general location information.
- Preference and consent information – such as marketing or communication preferences, including SMS consent where applicable.
2. How We Use Personal Information
We use the personal information we collect for the following purposes:
- To provide and manage services – including responding to inquiries, scheduling consultations, delivering managed IT services, and supporting our clients.
- To communicate with you – including responding to questions and sending service-related or administrative messages.
- To send marketing and informational communications – such as updates about our services, events, or resources, where permitted by law and your preferences.
- To maintain security and prevent misuse – including monitoring, preventing, and detecting fraud, unauthorized access, or other harmful activity.
- To operate, analyze, and improve our website and services – including understanding how visitors use our site and enhancing user experience.
- To comply with legal obligations – including recordkeeping, responding to lawful requests, and meeting regulatory requirements.
3. How We Share Personal Information
We do not sell personal information. We may share personal information in the following limited circumstances:
- Service providers – with trusted vendors who perform services on our behalf (such as hosting, analytics, communications, or security services) under contractual obligations to protect your information.
- Business partners and advisors – where reasonably necessary to deliver services, evaluate risks, or support our operations, and only under appropriate confidentiality and security obligations.
- Legal and compliance purposes – when required by law or in response to valid legal process, or to protect the rights, property, or safety of Recorrer, our clients, or others.
- Corporate transactions – in connection with a merger, acquisition, or other corporate reorganization, subject to appropriate safeguards.
SMS consent is not shared with third parties.
4. SMS Communications
If you choose to provide your mobile phone number and explicitly consent to receive SMS messages from Recorrer, we may use SMS to:
- Confirm appointments or consultations.
- Provide important service-related notifications.
- Send other communications you have specifically opted in to receive.
You may opt out of SMS communications at any time by following the instructions in the message or contacting us using the information below.
SMS consent is not shared with third parties or affiliates.
5. Data Security and Retention
We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, use, or disclosure. No system can be completely secure, and we cannot guarantee absolute security, but we strive to apply security practices aligned with our role as a managed services provider.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law, regulation, or contractual obligations.
6. Your Choices
- Marketing communications – You can opt out of marketing emails by using the unsubscribe link in those emails or by contacting us.
- SMS communications – You can opt out of SMS at any time using the instructions in the message or by contacting us.
- Updating information – You may request updates or corrections to your contact information by reaching out using the contact details below.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:
Recorrer LLC
3402 Oakwood Mall Dr, Suite 200
Eau Claire, WI 54701
Phone: 534-200-7698
Email: Info@recorrers.com